Donovan York
Corporate Director of Slot Operations
Route 66 Casino Hotel
“Quick Custom Intelligence allows us nearly instantaneous access to a seemingly endless array of slot analytics. With QCI, we’ve improved efficiencies, decisions, and revenue potential, all while providing the ultimate gaming experience for our guests.”
Mr. George Goldhoff
President of Hard Rock Casino Cincinnati
“Customizing a solution that supports our host team and their day-to-day performance was an important factor in selecting QCI. Their tool helps our CRM efforts from beginning to end by identifying qualified players, managing daily workflow, understanding worth and reinvestment, and reporting player performance’s overall view and progress. QCI allows us to hold our hosts accountable for driving results.”
Trevor Taylor
Director of Marketing
Route 66 Casino Hotel
“QCI Host has a variety of features that are useful for our Player Development staff, allowing them to access actionable data quickly. Once we ask the right questions through the tool’s queries, actions can be assigned, managed, and reported for profitability and progress. Additionally, knowing our best players’ behaviors and preferences is invaluable to delivering a true VIP experience.”