One platform.
One view.

Align marketing, player development, and casino operations around one view of your customer data.

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Turn your hosts into heroes with actionable insights from your data.

Data-driven intelligence to accelerate your business.

Manage your complex marketing programs with a comprehensive and proven tool.

Purpose-built to manage loyalty member data, member transactions, and more across your property.

Our numbers speak for themselves.


Providing tooling to over 100,000 gaming machines globally


Increase in host productivity after implementing QCI tools.

$20 billion

In annual gross gaming revenue is managed by operators using QCI tools.


QCI is licensed in over 120 jurisdictions.


Over 4,000 installations worldwide


85 Casino Resorts in North America.

Our Customers

“Rarely do operators have the opportunity to actually develop the software they use to manage their business. With QCI, we have the luxury of driving the development of the product, which enables us to customize functionality that exactly fits our needs. The QCI team’s commitment to meet on a weekly basis and deliver upgrades every six weeks separates them from any other software provider. With QCI, you are not forced to compromise on functionality. They provide us with the tools we need to identify our soft spots and drive business,”

John Kirk
Vice President of Player Development
Hard Rock Hotel & Casino Sacramento

“Customizing a solution that supports our host team and their day-to-day performance was an important factor in selecting QCI. Their tool helps our CRM efforts from beginning to end by identifying qualified players, managing daily workflow, understanding worth and reinvestment, and reporting player performance’s overall view and progress. QCI allows us to hold our hosts accountable for driving results.”

George Goldhoff
President of Hard Rock Casino Cincinnati

“We absolutely love the QCI Host product. The host application has streamlined, organized and made the host team more efficient. With the ability to easily query player data, schedule tasks and track performance, the tool has made our host team at least 20% more productive.”

Mary Jewett
Director of Marketing for Angel Of The Winds Casino Resort

“Monarch Casino & Resort Inc. has a deep commitment to innovative technology and has always worked to identify industry-leading tools that drive top-line revenue growth. QCI is certainly that tool today! Having worked with Andrew Cardno and Dr. Ralph Thomas for over a decade, we can say they have outdone themselves with QCI, building their most efficient, most intuitive tool yet. We have selected the full QCI Platform to empower our team through player development, analytics, and marketing. Leveraging the QCI Platform has driven substantial operational enhancements across our properties. We look forward to a long and fruitful relationship with the QCI team as they work with us to configure their tools to meet our specific needs.”

David Farahi
QCI Board Member and Former Chief Operating Officer of Monarch

“Quick Custom Intelligence allows us nearly instantaneous access to a seemingly endless array of slot analytics. With QCI, we’ve improved efficiencies, decisions, and revenue potential, all while providing the ultimate gaming experience for our guests.”

Donovan York
Corporate Director of Slot Operations
Route 66 Casino Hotel

“After years of searching, I have finally found a slot analytics tool that provides the perfect combination of ease-of-use and functionality. QCI Slots has changed the way we optimize our gaming floor, providing actionable data with just the click of a button. Between the multiple-metric contour mapping of our gaming floor and the fully customizable data extraction capabilities, we have direct access to the data needed to drive revenue.”

Doyle Smotherman
Director of Slot Operations
Colusa Casino Resort

“QCI Host has a variety of features that are useful for our Player Development staff, allowing them to access actionable data quickly. Once we ask the right questions through the tool’s queries, actions can be assigned, managed, and reported for profitability and progress. Additionally, knowing our best players’ behaviors and preferences is invaluable to delivering a true VIP experience.”

Trevor Taylor
Director of Marketing
Route 66 Casino Hotel

Spontaneous Quotes

Devotion Score:
That's a great way to think of customer loyalty to a slot machine, I never thought of that."

The data is so clean compared to what I’m used to looking at."

After years of searching, I have finally found a slot analytics tool that provides the perfect combination of ease-of-use and functionality."

Knowing our players’ behaviors and preferences is invaluable to delivering a true VIP experience."

Quick Custom Intelligence allows us nearly instantaneous access to a seemingly endless array of slot analytics."

One of the BEST TOOLS our company has right now:"

I’m excited to use it.
This will make me the Jason Bourne of the casino business!"

This is 500 years ahead
of anything else."

This is a thing of beauty.
Thank you so much!"

Our tradition of trust.

QCI is a proud member of the National Indian Gaming Association (NIGA). QCI provides world-class tools Tribal Nations use to improve gaming revenues and deliver superior player experiences.

Helping lead
industry leaders.

QCI is the proud 2021 winner of Gaming & Leisure Magazine’s prestigious Industry Excellence Award for Deep Understanding of the Customer. This award recognizes leaders who provide industry solutions to help casino owners understand players on a profound level. “QCI deeply knows their customer,” said Jeannie Caruso, CEO of Gaming & Leisure, “I wouldn’t expect anything less from the genuinely brilliant Andrew Cardno.”

Start growing.

Discover how Quick Custom Intelligence can
take your gaming business to new heights.

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