One platform.
One view.

Align marketing, player development, and casino operations around one view of your customer data.

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QCI Subscribe

“We are very excited to begin using the new QCI Subscribe module. Being given the ability to be able to send customizable emails to our hosts and have the results tracked within the QCI tool will greatly increase the efficiency of our host team,” said Michael Michaud General Manager of WinnaVegas Casino Resort.

Work is a Journey. Enjoy the Ride.

QCI Connect

“The ability to send customizable, templated emails to our hosts and have the results tracked will greatly increase the efficiency of our team.”

-Josh Crowder Marketing Director, The Casino @ Dania Beach

The Math That Gaming Made

Ten years in the making, the third edition of the Math that Gaming Made is expanded and updated to have the latest thoughts about gaming math.  The Math that Gaming Made is changing the way casino operators of all sizes view, use, and profit from math and data.

Turn your hosts into heroes with actionable insights from your data.

Data-driven intelligence to accelerate your business.

Manage your complex marketing programs with a comprehensive and proven tool.

Purpose-built to manage loyalty member data, member transactions, and more across your property.

Our numbers speak for themselves.

150,000

Providing tooling to over 150,000 gaming machines globally

20%

Increase in host productivity after implementing QCI tools.

$20 billion

In annual gross gaming revenue is managed by operators using QCI tools.

120

QCI is licensed in over 120 jurisdictions.

4,000

Over 4,000 installations worldwide

95

95 Casino Resorts in North America.

Our Customers

John Kirk
Vice President of Player Development
Hard Rock Hotel & Casino Sacramento

“Rarely do operators have the opportunity to actually develop the software they use to manage their business. With QCI, we have the luxury of driving the development of the product, which enables us to customize functionality that exactly fits our needs. The QCI team’s commitment to meet on a weekly basis and deliver upgrades every six weeks separates them from any other software provider. With QCI, you are not forced to compromise on functionality. They provide us with the tools we need to identify our soft spots and drive business,”

George Goldhoff
President of Hard Rock Casino Cincinnati

“Customizing a solution that supports our host team and their day-to-day performance was an important factor in selecting QCI. Their tool helps our CRM efforts from beginning to end by identifying qualified players, managing daily workflow, understanding worth and reinvestment, and reporting player performance’s overall view and progress. QCI allows us to hold our hosts accountable for driving results.”

Mary Jewett
Director of Marketing for Angel Of The Winds Casino Resort

“We absolutely love the QCI Host product. The host application has streamlined, organized and made the host team more efficient. With the ability to easily query player data, schedule tasks and track performance, the tool has made our host team at least 20% more productive.”

David Farahi
QCI Board Member and Former Chief Operating Officer of Monarch

“Monarch Casino & Resort Inc. has a deep commitment to innovative technology and has always worked to identify industry-leading tools that drive top-line revenue growth. QCI is certainly that tool today! Having worked with Andrew Cardno and Dr. Ralph Thomas for over a decade, we can say they have outdone themselves with QCI, building their most efficient, most intuitive tool yet. We have selected the full QCI Platform to empower our team through player development, analytics, and marketing. Leveraging the QCI Platform has driven substantial operational enhancements across our properties. We look forward to a long and fruitful relationship with the QCI team as they work with us to configure their tools to meet our specific needs.”

Donovan York
Corporate Director of Slot Operations
Route 66 Casino Hotel

“Quick Custom Intelligence allows us nearly instantaneous access to a seemingly endless array of slot analytics. With QCI, we’ve improved efficiencies, decisions, and revenue potential, all while providing the ultimate gaming experience for our guests.”

Doyle Smotherman
Director of Slot Operations
Colusa Casino Resort

“After years of searching, I have finally found a slot analytics tool that provides the perfect combination of ease-of-use and functionality. QCI Slots has changed the way we optimize our gaming floor, providing actionable data with just the click of a button. Between the multiple-metric contour mapping of our gaming floor and the fully customizable data extraction capabilities, we have direct access to the data needed to drive revenue.”

Trevor Taylor
Director of Marketing
Route 66 Casino Hotel

“QCI Host has a variety of features that are useful for our Player Development staff, allowing them to access actionable data quickly. Once we ask the right questions through the tool’s queries, actions can be assigned, managed, and reported for profitability and progress. Additionally, knowing our best players’ behaviors and preferences is invaluable to delivering a true VIP experience.”

Spontaneous Quotes

Devotion Score:
That's a great way to think of customer loyalty to a slot machine, I never thought of that."

The data is so clean compared to what I’m used to looking at.

After years of searching, I have finally found a slot analytics tool that provides the perfect combination of ease-of-use and functionality."

Knowing our players’ behaviors and preferences is invaluable to delivering a true VIP experience."

Quick Custom Intelligence allows us nearly instantaneous access to a seemingly endless array of slot analytics."

One of the BEST TOOLS our company has right now:"

I’m excited to use it.
This will make me the Jason Bourne of the casino business!"

This is 500 years ahead
of anything else."

This is a thing of beauty.
Thank you so much!"

Powerful tool for making changes to the floor

"If we use just 10% of the application, We will already be WAY ahead of the game!"

"QCI has been a great tool for keeping track of our Host production."

"Also, please use the ones from the recent quote wall we did for the G2E."

"QCI's proven tool has eliminated the daily stress out of managing my data."

"Now I can spend my day making informed decisions and taking action instead of verifying my data."

Our tradition of trust.

QCI is a proud member of the National Indian Gaming Association (NIGA). QCI provides world-class tools Tribal Nations use to improve gaming revenues and deliver superior player experiences.

Helping lead
industry leaders.

QCI is the proud 2022 winner of Gaming & Leisure Magazine’s prestigious Industry Excellence Award for Deep Understanding of the Customer. This award recognizes leaders who provide industry solutions to help casino owners understand players on a profound level. “QCI deeply knows their customer,” said Jeannie Caruso, CEO of Gaming & Leisure, “I wouldn’t expect anything less from the genuinely brilliant Andrew Cardno.”

Innovative technology for Innovative casinos

“Every year, we are impressed with the quality of the nominations for the GGB Gaming & Technology Awards,” says Roger Gros, publisher of Global Gaming Business magazine. “This year was no different. The innovation has accelerated following the pandemic and also has improved as gaming seeks more unique and interesting ways to create products and services that please customers.

“And again, as in years past, it’s quite difficult to evaluate the most innovative and unique products. The judges for the GGB Gaming & Technology Awards are some of the most skilled, dedicated and respected executives in the business, so their opinion carries a great deal of weight. The winners of this year’s edition beat out some amazing competition and demonstrated true innovation.”

 

Start growing.

Discover how Quick Custom Intelligence can
take your gaming business to new heights.

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