Meet our founders.
Ralph Thomas, Ph.D
Co-Founder and Chief Executive Officer
Ralph is a product visionary in applied analytics and the founder of two companies that deliver solutions in casino gaming, education, and adult learning. As a gaming industry veteran, Dr. Thomas has substantial experience implementing analytics into single and multi-property gaming companies to drive tangible and measurable gains to the bottom line and has built business intelligence tools for multibillion-dollar casinos. Dr. Thomas is co-author of four books and over 80 articles on applied analytics and data science in gaming, an inventor on dozens of patents, and understands gaming from raw data up through casino operations, giving him a unique, 360-degree view of the industry.
Co-Founder and Chief Technology Officer
Andrew is an established thought leader in visual analytics with over 25 years of experience in the field. He has led private Ph.D. and master’s level research teams in visualization/development for over 20 years; this leadership won Andrew two Smithsonian Laureates and more than 50 innovation awards. In addition, he is an inventor with over 60 granted patents, has published over 100 industry and academic articles and is coauthor of four books on applied analytics.
Meet our team.
VP of Sales
Kyle has a B.S. in Economics and over two decades of experience successfully leading Business Development and Sales both domestically and internationally with a specific focus on cutting-edge technology in the gaming industry. He brings his extensive knowledge of the casino business to his sales leadership at QCI, developed during his time spent partnering with casinos in various aspects of their operations, from strategically optimizing their floor to opening large casinos.
Director of Business Development
Lisa is an accomplished business development leader with a passion for understanding and solving client challenges with innovative technologies. For over 16 years, she has partnered with casinos to uncover critical insights and gain operational efficiencies for increased market share and revenue. Her expertise will guide business development and growth strategies at QCI. Lisa has an MBA and enjoys partnering with operators to unlock the power of their data for the continued player and operational growth.
Chief Marketing & Strategy Officer
With a strong background in both marketing and finance, Joel has over twenty years of experience leading strategic planning, revenue generation, and business development in executive marketing roles. This includes a number of casinos across the U.S., both commercial and in the Native American community, as well as previous experience in leadership roles with Eastman Kodak and Mobile Oil Corporation. He has a Master’s Degree with a marketing emphasis from St. Louis University and a B.S. in Finance from Texas Christian University.
VP of Engineering
Leading the QCI Engineering Team, Babu brings over 20 years of leadership experience in software development in data analytics, data engineering, machine learning, embedded systems, mobile network, mobile phones, cellular modem, and mobile applications. He has managed teams located across the globe and successfully led projects with a few users to millions of users at Qualcomm, Broadcom, Nokia, and Ericsson. He has been awarded two patents and has filed trade secrets for proprietary algorithms. Babu has a Master’s degree in Computer Science from the University of Southern California and a Bachelor’s degree in Electronics and Communications Engineering from the National Institute of Technology, Trichy.
VP of Customer Success
Lynette’s expertise is comprised of 20 years of high-volume gaming operations experience in CRM, database marketing, analysis, and loyalty club development. She leads the QCI customer team as well as being the customer advocate at QCI, focused on customer adoption, best practices, gathering feedback, and working to ensure that the customer’s goals are achieved satisfactorily, thus helping to increase sales as well. She defines and optimizes the customer’s journey post-installation, helping them develop best practices and working with them to measure success and see the ROI in QCI products.
Senior Database Developer
Warren has spent the past 20+ years in the casino gaming space, with a mix of Native American and Commercial companies. His primary focus has been Casino Marketing, specializing in Database Strategy and Analytics. Over the past seven years, he’s been working in software development with casinos across the U.S. and internationally, gaining a wealth of knowledge regarding the significant differences experienced across various markets. In his free time, Warren and his wife like to hike and camp at Red Rock Canyon or hang out at home with their four cats.
Paul has extensive experience in data visualization, UX/UI design, and the knowledge to code in multiple languages. He has training in medical physics and an acute interest in various creative and artistic endeavors. This experience and insight give him the unique ability to create stunning applications that are also firmly grounded in practical data science, skills he is using in product development for the QCI team.
Senior Staff Software Developer
With over 15 years of experience solving difficult technical problems and building useful, usable web applications, Casey is a skilled software developer and UI designer who is proficient in numerous programming languages. Prior to joining the QCI team, Casey worked for leading companies creating network-automation tools, customer-management applications, marketing platforms, and websites. Casey graduated from the University of Central Florida with a BFA in Painting and a BA in Graphic Design.
Rapid Development Team Leader
Mike is an Analytics Technology Expert with over 15 years in the software industry. Having created software for small start-ups and Fortune Top 50 companies alike, he can identify solutions to customer’s unique needs and deliver custom tools to improve their operations. With several years of experience building supply chain analysis products, he specializes in gleaning meaningful insights out of highly complex data sets and using automation to reduce the demands on staff. Originally coming from the design world, Mike finds every opportunity to make tools that feel fresh and beautiful.
With a B.S. in Mathematics from California State University, Chico, Michelle brings her extensive analytical skills to the QCI software development team. With over seven years of experience working in the analytics field, including two specifically focused on the casino industry, her knowledge and skills are a great addition to the continuous development of the QCI products.
Chief Operating Officer
Mukesh has over 20 years of experience in business development and go-to-market strategies, focusing on delivering tangible revenue increases and improved market share. He is well versed in project management and has successfully established and managed numerous channel partnerships and successful sales strategies. He is highly experienced in working in start-ups and growing them into highly successful enterprises.
VP of Product Strategy
With his leadership success across the spectrum of Information and Data Technology, Tim brings his experience to QCI to guide the global product strategy and execution with a focus on achieving the business and sales objectives. He has a proven history as a Product Manager in the computer software industry, working in sales support, management, strategy, and digital marketing. In addition to a B.S. in Business Administration, he is also an inventor on more than ten patents, an avid cyclist, and a former Triathlete.
Client Engagement Manager
James has spent the last decade working in sales, operations, marketing and management with a focus on engaging customers and maintaining those relationships to both create added value for them and continuous success for the business. He is now using the skills he has developed to work with the Sales and Customer Success teams at QCI to help create new customers across the spectrum of QCI platforms. Originally from Long island, New York, he is now settled in San Diego, California and is an avid New York Islanders hockey fan.
Thomas is a software developer primarily working on QCI Loader as well as using his skills to contribute to the overall development team. Based in San Diego, he has a solid background in coding and is quickly learning more about big data and the energetic teamwork of creating meaningful products.
Silver brings her many years of Business Administration experience to the QCI team and is focused on Compliance and Customer Training. Along with the rest of the customer success team, she works to ensure that QCI’s customer’s goals are achieved and that they are completely trained on the products, helping them to ensure best practices and fully utilize all of the product capabilities.
Karen has a background in political science and policy analysis and has worked for various government agencies and investigative committees. She has also held operational positions in various businesses, both in the United States and overseas. Karen’s role at QCI is to manage operations and provide technical and policy support.
Having worked closely with the inner workings of the data analytics business for over a decade, D’Amber brings her extensive knowledge of the casino industry to QCI to provide insight into the business strategy and marketing goals. With a focus on the overall picture and understanding of the client-based growth, her leadership is invaluable to the continued success. She is also an award-winning journalist and dedicated parent.
Marketing & Events
Laurel has two decades of experience working in events and marketing in the technology industry, both with large and small companies. She specializes in corporate event planning, event strategy, project management, digital marketing, and social media marketing. Managing all aspects from inception to execution and logistics, she has successfully implemented events and marketing plans across the technology industry.
As a recent graduate of UC San Diego with a degree in Biochemistry, Perry joins the QCI software development team to use his analytical skills to work on cutting-edge applications. His favorite language to use is Python. He enjoys tackling low-level code and is excited to be creating products that use analytics to provide needed solutions. He is also working on a Master’s Degree in Computer Science at Georgia Tech.
With a degree in Cognitive and Behavioral Neuroscience from the University of California, San Diego, Monica joins the QCI development team bringing her advanced analytical skills to product development. Her favorite coding language is Python. She also works extensively in SQL and is interested in working on AI development in the future. Plus, she has a beautiful pet budgerigar.
Jayvee graduated from the University of California, San Diego, with a degree in Mathematics and Computer Science. He has managed multiple software engineering teams in the fields of web and mobile application development and has experience with agile, iterative development, continuous integration, and advanced data structures.
Yin has more than 15 years of experience in the Science Industry, especially in the biopharmaceutical and food industry internationally. She also has an M.S. Degree in Materials and Process Engineering from the Waikato University in New Zealand. She joins the QCI Geographic Information Systems team, bringing her R&D, problem-solving, and analytical skills to work on advanced technology. Her primary focus is on geocoding, MapInfo, and SQL Server tools to do custom data analysis and visualization. She enjoys learning new things and is excited to work in the gaming industry.
Jonathan joins QCI, having just graduated from the University of California San Diego with a B.S. Degree in Mathematics and Computer Science. He has worked on academic projects in video game creation, interactive website coding, graph algorithms, and other mathematical data analysis. He brings his deep coding and computer software skills to the QCI development team.
Meet our Advisory Board.
Mr. Brady is currently consulting GTM and operational efficiency strategies for high-growth organizations in SaaS and Life Sciences. Mr. Brady previously held the position of President of the Americas for Emarsys (acquired by SAP), where Brady worked to develop and deliver the most innovative marketing technologies driving business results for North and South American enterprises. Prior to Emarsys, Brady was Senior Vice President of Existing Business in North America at ExactTarget, which was acquired by Salesforce.com for $2.5B. As SVP, he was responsible for the majority of the revenue generated by overseeing thousands of accounts, transforming clients’ businesses through the company’s core offering — its innovative one-to-one marketing application helping them increase sales, optimize marketing investments and strengthen customer relationships. Brady’s overall success at ExactTarget helped grow the multi-million-dollar company into a multi-billion-dollar enterprise.
Pandey is CFO of Twingate, a VC-backed SaaS enterprise security company focused on remote access backed by leading investors, including 8VC, Green Bay Ventures, SignalFire, Accel, and Wndrco. Previously, Mr. Pandey was VP of Finance & Corporate Development at Pango - a $100M+ revenue security software business backed by Accel, 8VC, and Wndrco. He led both finance and M&A at Pango for 2+ years culminating in a successful sale to Aura in June 2020. Prior to Pango, Alok was a Vice President at Vector Capital, a $3.5+ Billion technology-focused Private Equity firm based in San Francisco. Mr.Pandey previously spent several years at TCV and J.P. Morgan investment bank as well. Mr. Pandey sat on the Board of Directors at Emarsys (www.emarsys.com), a growth-stage SaaS email marketing & analytics business (acquired by SAP in 2020), and he currently is a member of the Board of Directors of Super Unlimited Inc and QCI.
David Farahi served as Chief Operating Officer of Monarch Casino & Resort from 2012 to 2021, after re-joining the company in 2007 as Director of Investor Relations. As Chief Operating Officer, Mr. Farahi oversaw all operations at the company’s two resorts, including its more than 2,000 team members. He was also directly responsible for the company’s investor relations and business development efforts.
Mr. Farahi was honored by the Reno Gazette Journal with their “20 Under 40 Award” for 2013, Global Gaming Enterprise magazine with their “40 Under 40 Award” for 2015 and the Denver Business Journal with their “40 Under 40 Award” in 2020. He was also recognized by JEWISHcolorado with their 2015 Young Leadership Award.
Mr. Farahi earned an MBA from Columbia Business School with concentrations in both Real Estate and Finance. He also holds a BA in Economics and International Studies from Northwestern University. He earned Dean’s List honors from both institutions. He enjoys skiing, basketball and traveling to lesser-known corners of the world.