May 6, 2021

Monarch Gaming Selects Quick Custom Intelligence’s Unified Gaming Platform

Monarch Casino & Resort Inc. and Quick Custom Intelligence (“QCI”) jointly announced that the QCI Gaming platform has been selected by their properties in both Reno, Nevada and Black Hawk, Colorado. The platforms have been deployed and their marketing, player development and casino operations teams are actively using the tool.

“Monarch Gaming has a deep commitment to innovative technology and has always worked to identify industry leading tools that drive top line revenue growth. QCI is certainly that tool today! Having worked with Andrew Cardno and Dr. Ralph Thomas for over a decade, we can say they have outdone themselves with QCI, building their most efficient, most intuitive tool yet,” stated Mr. David Farahi, Chief Operating Officer of Monarch. Mr. Farahi went on to say “we have selected the full QCI Platform to empower our team through player development, analytics and marketing. Leveraging the QCI Platform has driven substantial operational enhancements across our properties. We look forward to a long and fruitful relationship with the QCI team as they work with us to configure their tools to meet our specific needs.”

“We were honored to have been chosen by Monarch to be their business intelligence partner,” commented Dr. Ralph Thomas, CEO of QCI. Dr. Thomas went on to say that “being selected to assist with the marketing, player development and casino operations analytics for both properties is a true testament to the importance of providing unified business analytics and effective tools to the gaming industry. With over 400 installations worldwide, we are confident our proven product will continue to meet the growing innovative technology needs of Monarch Casino & Resort.”

ABOUT Monarch Casino & Resort, Inc.

Monarch Casino & Resort, Inc., through its subsidiaries, owns and operates the Atlantis Casino Resort Spa, a hotel/casino facility in Reno, Nevada, and the Monarch Casino Resort Spa Black Hawk in Black Hawk, Colorado, approximately 40 miles west of Denver. For additional information on Monarch, visit their website at


The QCI Platform aligns player development, marketing and gaming with powerful real-time operational tools developed for the gaming industry. Installed in 400+ locations across four continents, their ground-breaking, highly-configured software products provide tooling for gaming operators managing over $8 billion in annual gross gaming revenue. QCI products are built on the QCI Platform, a best-in-class, on-premises, hybrid or cloud-based solution that enables fully coordinated activities across gaming operations.


Quick Custom Intelligence (QCI) is a leading provider of business intelligence solutions to the gaming industry. Their data-driven software allows for quick, informed decisions in the ever-changing world of the casino industry. QCI solutions assist casinos in their efforts to optimize resources and profits, manage marketing campaigns and increase customer loyalty. QCI was founded by Dr. Ralph Thomas and Mr. Andrew Cardno. Based in San Diego, QCI also has offices in Las Vegas, St. Louis, Dallas & Chicago. Main phone number: (858) 299.5715

Source: Quick Custom Intelligence