Vice President of Player Development
Hard Rock Hotel & Casino Sacramento
John Kirk
“Rarely do operators have the opportunity to actually develop the software they use to manage their business. With QCI, we have the luxury of driving the development of the product, which enables us to customize functionality that exactly fits our needs. The QCI team’s commitment to meet on a weekly basis and deliver upgrades every six weeks separates them from any other software provider. With QCI, you are not forced to compromise on functionality. They provide us with the tools we need to identify our soft spots and drive business,”
President of Hard Rock Casino Cincinnati
George Goldhoff
“Customizing a solution that supports our host team and their day-to-day performance was an important factor in selecting QCI. Their tool helps our CRM efforts from beginning to end by identifying qualified players, managing daily workflow, understanding worth and reinvestment, and reporting player performance’s overall view and progress. QCI allows us to hold our hosts accountable for driving results.”
Director of Marketing for Angel Of The Winds Casino Resort
Mary Jewett
“We absolutely love the QCI Host product. The host application has streamlined, organized, and made the host team more efficient. With the ability to easily query player data, schedule tasks, and track performance, the tool has made our host team at least 20% more productive.”
QCI Board Member
Former Chief Operating Officer of Monarch
David Farahi
“Monarch Casino & Resort Inc. has a deep commitment to innovative technology and has always worked to identify industry-leading tools that drive top-line revenue growth. QCI is certainly that tool today! Having worked with Andrew Cardno and Dr. Ralph Thomas for over a decade, we can say they have outdone themselves with QCI, building their most efficient, most intuitive tool yet. We have selected the full QCI Platform to empower our team through player development, analytics, and marketing. Leveraging the QCI Platform has driven substantial operational enhancements across our properties. We look forward to a long and fruitful relationship with the QCI team as they work with us to configure their tools to meet our specific needs.”
Corporate Director of Slot Operations, Route 66 Casino Hotel
Donovan York
“Quick Custom Intelligence allows us nearly instantaneous access to a seemingly endless array of slot analytics. With QCI, we’ve improved efficiencies, decisions, and revenue potential, all while providing the ultimate gaming experience for our guests.”
Director of Marketing, Route 66 Casino Hotel
Trevor Taylor
“QCI Host has a variety of features that are useful for our Player Development staff, allowing them to access actionable data quickly. Once we ask the right questions through the tool’s queries, actions can be assigned, managed, and reported for profitability and progress. Additionally, knowing our best players’ behaviors and preferences is invaluable to delivering a true VIP experience.”